Start free. Scale without limits.
No monthly seat fees. No contracts. No usage caps. Start with £10 free credits — no card required.
Pricing starts from £0.062/min · billed per second
No limits. No lock-in.
Build and scale your voice AI without seat fees, monthly minimums, or usage caps. Run as many agents as you need, handle any call volume.
Pricing from £0.062/min · billed per second · hold time free
- Unlimited inbound & outbound calls
- Unlimited AI voice agents
- 42 languages with automatic detection
- Appointment booking & reminder calls
- Full call transcripts & recordings
- CRM sync — HubSpot & Salesforce
- Calendar integrations — Google & Calendly
- Telephony — Twilio, Vonage, Telnyx
- Knowledge base (RAG) for grounded answers
- Webhook events & REST API
- Email summaries after every call
- Human escalation with full call context
Enterprise
For teams that need dedicated support, compliance documentation, custom configuration, and Heavano working as a fully integrated part of their stack.
- Everything in Pay As You Go
- Dedicated solution architect— Hands-on from day one
- Custom agent configuration & scripting
- Voice cloning & custom persona— Sounds like your brand
- SOC 2 Type II compliance
- HIPAA-compliant call workflows— BAA available
- GDPR & UK GDPR data residency— EU, UK, or US region
- Custom integrations & webhooks— Any API, any system
- Priority onboarding & implementation
- Dedicated Slack support channel
- SLA-backed 99.99% uptime
- Volume pricing & committed-use discounts
- Quarterly business reviews
- On-call engineering support
HIPAA-compliant booking agents, reminder calls, multi-location support.
60-second lead response, ICP qualification, CRM sync, calendar booking.
Order status, returns, CSAT recovery, peak season scaling.
Frequently asked
What are the £10 free credits?
When you sign up, your account is credited with £10 with no card required. Use them to build your agent, connect your phone number, and handle real calls — before you pay anything.
Are there any limits on the Pay As You Go plan?
No. You can run unlimited agents, handle unlimited concurrent calls, and use all features without any monthly cap. You only pay for actual call time used.
What counts as billable usage?
Live call time, billed per second. Hold time, ring time, and call setup are not counted. There is no minimum call duration and no monthly minimum.
What does Enterprise add beyond Pay As You Go?
Enterprise gives you a dedicated solution architect, custom voice and agent configuration, compliance documentation (SOC 2, HIPAA BAA, GDPR DPA), volume pricing, SLA-backed uptime, and a dedicated support channel. It's for teams that need Heavano to be a fully supported, deeply integrated part of their stack.
Can I use my own phone number?
Yes. Heavano works with any Twilio, Vonage, Telnyx, or Plivo number. You can also purchase a number directly through the dashboard and port existing numbers across.
How quickly can I go live?
Most customers are answering real calls on their first day. Connect your number, configure your agent, upload your knowledge base — and your first call is handled within the hour.
Do you offer HIPAA or SOC 2 agreements?
Yes — on Enterprise. HIPAA Business Associate Agreements and SOC 2 Type II reports are available once you contact our team. GDPR Data Processing Agreements are also available.