Every patient call answered. Every appointment filled.
Your front desk can't work 24/7. Heavano can. It answers every call, books appointments, sends reminders, and handles patient queries — in 42 languages, around the clock, without adding headcount.
Phone calls are costing you appointments you never knew you lost.
Most missed calls never ring back. And the ones that do reach a busy front desk that could be doing clinical work instead.
Built for healthcare & dental.
24/7 appointment booking
Patients book, reschedule, and cancel at any hour — without staff intervention. Heavano checks live calendar availability and confirms instantly.
Automated reminders
Outbound calls the day before and morning of appointments slash no-shows. Heavano handles reschedules immediately when the patient needs to move.
After-hours patient queries
Directions, opening hours, prescription queries, insurance questions — answered fluently in 42 languages, even at 2 AM.
HIPAA-compliant handling
Every call flow is built for healthcare: automatic redaction of health details, secure transcript storage, and audit logs for every interaction.
Seamless human escalation
When a clinician is needed, Heavano transfers with full context — the patient never has to repeat their name, date of birth, or reason for calling.
Multi-location support
One agent, many practices. Route calls to the right location, check the right calendar, and apply location-specific scripts from one dashboard.
Talk to Iris. Right now.
Iris is our appointment booking agent — she books, confirms, and reschedules appointments two ways, answers after-hours queries, and sends reminders that cut no-shows in half. Tap the orb and speak — no sign-up, no setup.
What Iris knows
Read-onlyUpload your own documents, FAQs, and product data. The agent answers from what you provide.
Numbers their board saw in quarter one.
"Heavano answers 94% of our inbound calls without a human touching the phone. My front desk finally does front-desk work."
Questions we get asked every demo
Stop missing patient calls. Start filling your schedule.
Set up takes under a day. Our team handles the integration with your calendar and phone number. You go live before the end of the week.